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Professional Home Repair

Frequently Asked Questions

We cannot bill your insurance, but we will provide all the documentation that you need to file for reimbursement.

All of our estimates include a fully detailed scope of the work to be completed. You will receive a written report with a breakdown of the cost and time estimated for your project.

We communicate with you every step of the way. If we can see that we will not have the work completed by the agreed-upon time, we will reach out to get a new completion date.

Yes, we offer 24/7 emergency repair services for urgent issues like water leaks, electrical problems, or security concerns. Our emergency response team is available to help minimize damage and restore safety to your home as quickly as possible.

We proudly serve the Greater Metropolitan Area, including Haslett, Jackson, Lansing, East Lansing, Okemos, and surrounding communities. Contact us to confirm if your location is within our service area.

Yes, we are fully licensed and insured. Our company carries comprehensive liability insurance and workers' compensation coverage. We're happy to provide proof of insurance upon request.

We accept multiple payment methods including cash, check, all major credit cards, and digital payment platforms. For larger projects, we also offer flexible payment plans and can discuss financing options.

Yes, we stand behind our work with comprehensive warranties. Labor is typically warranted for 1 year, while materials are covered by manufacturer warranties. Specific warranty terms vary by service type and will be clearly outlined in your service agreement.

Still have questions? Contact us for assistance.